1. MEMBERSHIP

For persons not residing or paying taxes to the Rural Municipality of Springfield

1.1 Non-Resident Fees

For persons not residing or paying taxes to the Rural Municipality of Springfield

$35.00 for 1 year.

1.2 Inactive memberships

policy and procedure clip art 594628Patrons who have not used their memberships in a two year period will be contacted from the Manager of Library Services, or her designate, to ascertain the status of the membership. Memberships will be deleted if they cannot be contacted within a 4-week period.

2. MEMBERSHIP REGISTRATION

2.1 Library Card

All members must be registered and have a valid library card to borrow library materials.

2.2 Register in Person

All members must register in person for a new card and sign the patron registration card committing them to abide by the regulations of the Springfield Public Library.

2.3 Identification

Identification is required. A valid driver's license or any other official identification that provides proof of current residency and photo identification is required; however, any other official ID or recent non personal piece of mail may be acceptable. This is at the discretion of the Manager. The Springfield Public Library abides by a strict policy on personal privacy and the collection of any and all information will be held and controlled under the terms outlined in the privacy statement. The Springfield Public Library adheres strictly to all sections of the Privacy Legislation regarding the protection of the confidentiality of its users.

2.4 Applicants under the age of 18

Applicants under the age of 18 must have a parent or guardian give their consent in person on the Membership Registration before a new membership can be issued.

2.5 Expiration

All library memberships expire after 2 years, excluding non-resident memberships. In order to renew a library card, patrons must verify their current residency and must clear all outstanding fines and bills. Payment arrangement and options are at the discretion of the Manager of Library Services and every attempt will be made to find a suitable arrangement.

2.6 Library Cards

All patrons are expected to bring their library cards with them if they intend to check out items, however if the circulation attendant is satisfied that the identification of the member is known, items may be checked out from time to time without the membership card. If a card is lost, member should ask for a replacement.

2.7 Suspension

Suspension of library privileges is at the discretion of the Manager, and reinstatement of library privileges will be decided on an individual basis.

3. CIRCULATION OF MATERIALS, RESERVES AND OVERDUES

3.1 Limits

Number of items borrowed at the Springfield Public Library is limited to 30 items per library card. The Manager or her authorized representative shall have discretionary power to determine the number of items which may be borrowed. (While a patron may borrow up to 30 items at once, it is critical that they be renewed or returned by the due date. At 25 cents per day, the daily fine for 30 items is $7.50.)

3.2 Holds

Holds may be placed by patrons online, in person or over the telephone. Patrons will be notified by telephone when the materials are available. There is no charge to a patron for placing a hold. Once notified, a patron has seven business days to pick up the requested item before the item is placed back into circulation.

3.3 Loan Period

The Springfield Public Library has limited resources and a great demand for materials. Therefore specific loan periods have been established to provide maximum use of available materials. The regular loan period for materials is three (3) weeks, unless otherwise specified.

Generally reference books do not circulate. Upon request some reference materials may be checked out for a period determined by the Manager. The loan period for special collections, materials which are temporarily in great demand, such as for student projects, or materials added to the collection which are in a new format e.g. computer software may be established by the Manager as well.

3.4 Inter-Library loans

Inter-Library loans are due the date indicated by the lending library.

3.5 Periodicals

Periodicals may be checked out for one week.

3.6 Loan Period

The loan period for audio books on compact disks or cassette is three weeks.

The loan period for magazines and DVD movies is one week.

There is a two item limit on any one subject in the Juvenile Non-Fiction Section.

3.7 Overdue Materials

The purpose of overdue notices is to secure the return of library property for continuous use. The purpose of fines is to provide partial reimbursement to the library for materials, staff and processing time.

Fines:

Item type Books, Talking Books, CD's & ILL Material

(3 week loan) Magazines

(1 week loan) VHS/DVD

(1 week loan plus Borrowing Fees)

Daily fine per item: $0.25

Maximum fine per item: $5.00

Notification of Overdue:  At the time of check out, a detailed receipt is provided to the patron, indicating the due dates of each item, including items previously checked out and yet to be returned. This receipt is the only notice provided. Once an item is overdue for 21-28 days, a letter will be sent to the patron from the Manager to arrange for the prompt return of materials and payment of any outstanding fines. Outstanding patron accounts will be referred to the Manager of Library Services.

All privileges will be suspended when items are more than 30 days overdue. Cost of materials will be added to the patron's account.

All overdue material must be returned and fines addressed before privileges are reinstated. The Manager will meet with patrons having excessive overdue fines to make arrangements for payment and to reinstate privileges.

If materials are lost or damaged so as to be judged by the library as unsuitable for the collection, the patron must pay their fines, the replacement cost of the material plus a $5.00 non refundable processing fee. Items recovered within a 3 month period can be returned and replacement cost reimbursed, providing the book has not yet been replaced by the library. Full replacement value must be paid or payment arrangements made before privileges will be reinstated.

3.10 Amnesty Days

Amnesty Days will be scheduled at the discretion of the Manager of Library Services. While overdue fines are waived during amnesty days, this does not include charges for lost or damaged books. To take advantage of Amnesty Days, members must call the library to request forgiveness of fines, or see us in person. This is not a "blanket" procedure, where all outstanding fines for our whole membership is erased.

3.11 Long Over Due Accounts

Long Over Due Accounts will be withdrawn after 2 years.

4. SERVICES

4.1 Reference Service Policy

The Springfield Public Library will provide information in the form of a short answer to specific questions and guidance in locating materials for patrons who appear in person, call on the telephone, or request information through correspondence.

The Springfield Public Library will assist patrons in the use of the library and teach basic research methodology and techniques when requested, as available. Assistance will be given to bibliographic verification of items in the library and items available at other lending institutions and the patron will be assisted in obtaining these materials through Interlibrary Loan.

The Springfield Public Library will use not only resources in printed form but will consult appropriate electronic resources as well as the resources available at other lending institutions and agencies.

The Manager of Library Services can arrange for specific research to be done by the institution upon request with fees for this service to be determined on a case by case basis. Fees will be charged to offset the cost of employee time and library resources.

4.2 Inter-Library Loans

There is no charge to patrons for inter-library loans on books acquired within the province of Manitoba. Any charges levied by a lending institution will be charged to the patron. Payment must be made in full before material can be loaned to the patron.

5. HOURS OF OPERATION

For current hours, please contact the Library. We are open on the Saturday of a long weekend until 2:00 p.m.

Regular hours:

September (Post Labour Day weekend) through to Victoria Day:

  • Tuesday & Wednesday: 10:00 am - 8:00 pm.
  • Thursday & Friday: 10:00 a.m. - 5:00 p.m.
  • Saturday - 10:00 am - 4:00 pm.
  • Sunday & Monday: Closed

Summer Hours:

As above, with the exception of Saturday, when we close at 2:00 p.m.

From Victoria Day to September Labour Day weekend:

  • Tuesday & Wednesday 10:00 a.m. to 8:00 p.m.
  • Thursday & Friday 10:00 a.m. - 5:00 p.m.
  • Saturday: 10:00 a.m. - 2:00 p.m.

Hours are subject to change depending on season, funding, staff and volunteers.

6. GIFTS AND DONATIONS

The library accepts books, supplies and monetary gifts.

Gifts of money will be acknowledged if requested and accompanied by a tax receipt. Cheques for which a receipt is requested must be made payable to "The R.M. of Springfield" pending charitable status for the library. The R.M. advances the funds to the library, and issues the tax receipt to the donor.

All donations are subject to the collection development policy principles and practices with respect to selection, weeding and discarding.

7. COMPLAINTS

A complaint to the Chair of the Board must be made in writing care of the Springfield Public Library. The complainant may be permitted to make a 10 minute presentation of his/her side to the Board and the Board, on consideration of the facts, will render a decision. These proceedings will be carried out with due dispatch.

These Regulations should be read in conjunction with the Operational Policy of the Board and are reviewed annually.